RWJBarnabas Health Primary & Specialty Care at Hoboken
Primary Care • Hoboken, NJ
Ratings by platform
- Birdeye: 3.0 out of 5 (44 reviews)
- Yelp (RWJBarnabas Health brand page, not specifically the Hoboken clinic): 2.3 out of 5 (1294 reviews)
- Yelp.ca (RWJBarnabas Health brand page, not specifically the Hoboken clinic): 2.3 out of 5 (1293 reviews)
What patients say
Patients praise
- Some reviewers report professional, welcoming staff and compassionate, attentive care
- Some reviewers highlight specific clinicians (e.g., an NP) as knowledgeable and empathetic
Common complaints
- Scheduling/convenience issues (location preference and follow-up scheduling problems)
- High costs/billing concerns (e.g., being charged for an additional well visit and extra blood work charges)
- General dissatisfaction and complaints about the broader RWJBarnabas Health experience, including unprofessional behavior and waiting/communication issues (BBB/Yelp content)
In patients' words
"“The rating is for the scheduling system and not the providers. The providers are great…”"
— Birdeye review summary for RWJBarnabas Health Primary & Specialty Care at Hoboken"“I had an excellent experience at Primary and Specialty Care of Hoboken… The staff provides genuine, compassionate care…”"
— Birdeye review summary for RWJBarnabas Health Primary & Specialty Care at Hoboken"“I should have read other reviews… charged for an additional well visit… WARNING - DO NOT GO HERE!!! They care more about money than the care…”"
— Birdeye review summary for RWJBarnabas Health Primary & Specialty Care at Hoboken"BBB complaint excerpts include allegations of disrespectful conduct, refusal to see the patient, and issues with waiting time/refills/phone responsiveness."
— BBB Business Profile for RWJBarnabas HealthMore clinics in Hoboken
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