East Hawaii Health Clinics – Primary Care
Primary Care • Hilo, HI
Ratings by platform
- Birdeye: 2.0 out of 5 (3 reviews)
- Yahoo Local: 2.5 out of 5 (13 reviews (for Keaau location))
What patients say
Patients praise
- Compassionate and smart doctors in specific cases
- Comprehensive care provided by a variety of professionals (physicians, nurse practitioners, pharmacists, etc.)
- On-site services like x-rays
Common complaints
- Difficulty reaching the clinic via phone or online messaging
- Long wait times for appointments and while in the clinic
- Reports of rude or hostile customer service and staff communication
- Issues with appointment scheduling and cancellations
In patients' words
"The office staff and check in nurse was gr8, the trouble i had was with Dr.Sugihara... he was very RUDE."
— Birdeye review"It is impossible to reach them. They don't return phone calls they don't return website messages. I had to literally drive down to the office to get a response about my prescriptions."
— Loc8NearMe review"Literally the worst clinic I've ever experienced. Do not try and establish here for primary care. It's a nightmare and you probably won't be seen for an entire year."
— Yahoo Local review"East Hawaii family health center provides the kindest , smartest , doctors and task who care about people."
— Loc8NearMe reviewMore clinics in Hilo
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