Pediatric Care – Hawaiʻi Island Community Health Center
Pediatrics • Hilo, HI
Ratings by platform
- Yelp (Hilo location): 1.0 out of 5 stars (1 review)
- Birdeye (Kealakekua location): 3.5 out of 5 stars (18 reviews)
- Birdeye (Keiki Health location): 5.0 out of 5 stars (5 reviews)
What patients say
Patients praise
- Compassionate, kind, and knowledgeable medical staff and pediatricians
- Integrated care approach covering medical, dental, and behavioral needs
- Availability of same-day visits for urgent care
- Convenience of school-based health centers for pediatric care
- Welcoming environment and professional staff support
Common complaints
- Long wait times for appointments and in-office visits
- Inconsistent or poor communication from customer service/call centers
- Occasional reports of rude or dismissive provider behavior
In patients' words
"I'd say a 2 HOUR WAIT for your SCHEDULED APPOINTMENT is a bit much."
— Yelp review of Hilo location"Worst experience ever. The call center or customer representatives are not consistent with giving customers the RIGHT information."
— Birdeye review (Kealakekua)"Dr. Ferreira is a wonderful and caring Doctor. He takes the time to answer all your questions and truly cares for his patients' well being. All the staff is very welcoming and are great with children."
— Birdeye review (Keiki Health)More clinics in Hilo
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