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Hilo Family Health

Family MedicineHilo, HI

★★★☆☆2.6/545 reviews across 1 platforms

Ratings by platform

  • Birdeye: 2.6 out of 5 stars (45 reviews)

What patients say

Patients praise

  • some patients report satisfaction with individual doctors
  • appreciation for care and support provided by specific medical staff

Common complaints

  • long wait times
  • inept or rude staff
  • high turnover of doctors
  • poor answering service
  • mismanaged appointments
  • concerns regarding medical expertise and misdiagnosis

In patients' words

"The WORST medical/dential on the island. LONG WAITS, INEPT staff, any good doctors don't last longer than a year, worst answering service in hawaii."

Yelp/Yahoo Local

"Appointments are never at the time you're scheduled for. Most times you end up waiting one hour to be seen after your scheduled time. The doctors are forever rotating."

Yahoo Local

"Dr. Khozaim and Staff are the best. Thank you so much for your generosity, care and support through my difficult time."

LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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