Hilo Family Dental - Hawaiʻi Island Community Health Center
Dental • Hilo, HI
Ratings by platform
- Google Maps (via top-rated.online): 3.4/5 (based on online aggregator data) (Aggregated across a large number of total reviews for HICHC locations)
- Vitals.com: 3.3/5
What patients say
Patients praise
- Friendly and helpful staff in some interactions
- Satisfaction with dental care services specifically
- Some patients find providers knowledgeable and thorough
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor communication and unresponsiveness from staff or call centers
- Issues with administrative processes such as referrals and insurance verification
- Frustration with office policies regarding new patients and emergency care
In patients' words
"They are so friendly and helpful. My favorite dentist in Hilo for sure."
— Birdeye (HICHC Hilo Family Dental)"Worst experience ever. The call center or customer representatives are not consistent with giving customers the RIGHT information. You pretty much get bounced around with East side and West side."
— Birdeye (HICHC Kealakekua Family Health)"Speaking specifically about the dental office: I like the staff and the way they interact with patients. But, they talk you into agreeing to services without helping you check insurance coverage."
— LocalityBiz (HICHC Kealakehe Family Health)More clinics in Hilo
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