American Health Network - Hilliard, OH
Vascular Health • Hilliard, OH
Ratings by platform
- Healthgrades (for Douglas Schroer, FNP): 4.4 out of 5 stars (7 ratings)
- Healthgrades (for Dr. Eric Schroer, MD): 3.3 out of 5 stars (15 ratings)
- BestProsInTown: Not specified (48 reviews)
What patients say
Patients praise
- Knowledgeable, kind, and attentive providers (specifically Dr. Eric Schroer and Doug Schroer)
- Strong patient-provider relationships with long-term trust
- Efficient and organized care delivery reported by some patients
Common complaints
- Difficulty reaching staff via phone
- Unresponsive to messages or voicemails
- Issues with prescription refills and pharmacy communication
- Billing and insurance coding errors
- Appointment scheduling and cancellation issues
In patients' words
"Every single time I need a prescription refilled it is a week long ordeal. If you call, you get sent to voicemail. I'm never updated about anything. They won't talk to my pharmacy."
— LocalityBiz review by Dennis Normile"The primary reason I've selected Dr. Eric Schroer as my PCP for so long, is because of what he has proven to me since the first time he saw me as his patient; that he genuinely cares about my health and well being."
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