Sports Medicine and Primary Care | OhioHealth Physician Group
Sports Medicine • Hilliard, OH
Ratings by platform
- Birdeye (aggregating Google/Foursquare): 2.8 out of 5 stars (28 reviews)
- Birdeye: 3.6 out of 5 stars (9 reviews (Laboratory Services))
What patients say
Patients praise
- Caring, attentive, and professional healthcare providers who listen to patient concerns
- Convenience of having multiple services (urgent care, physical therapy, lab/X-ray) in one location
- Efficient check-in/out processes and quick appointment availability
- Warm and welcoming environment with friendly staff
Common complaints
- Concerns regarding sanitation practices, specifically phlebotomists using gauze on chair arms and failing to sanitize hands before touching gloves or equipment
- Complaints about unexpected billing issues and lack of network coverage verification
- Isolated reports of negative staff interactions or dissatisfaction with administrative processes
In patients' words
"I always have a good experience when I am here. My physician Dr. Alexandria Cline is wonderful. She is sweet and always gets me taken care of. She truly listens to her patients needs and concerns."
— Patient review on LocalityBiz"Please tell the phlebotomists’ that it is not sanitary to lay the gauze on the arm of the chair and use it to cover the bleeding. Every visit, they all do it."
— Patient review on Birdeye for Laboratory Services at Hilliard Health CenterMore clinics in Hilliard
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