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Hickory | Locations - OrthoCarolina

Sports MedicineHickory, NC

★★★☆☆2.8/5430 reviews across 3 platforms

Ratings by platform

  • Birdeye (OrthoCarolina Hickory Physical Therapy): 4.1/5 stars (15 reviews)
  • Birdeye (Dr. Jeremy C. Johnson): 4.7/5 stars (55 reviews)
  • Yelp (OrthoCarolina brand): 2.4/5 stars (360 reviews (brand-wide))

What patients say

Patients praise

  • Professional and compassionate care from physical therapy staff
  • Positive and motivating clinic environment
  • High ratings for specific individual physicians (e.g., Dr. Jeremy C. Johnson)
  • Effective and individualized physical therapy treatment plans

Common complaints

  • Long phone hold times and difficulty reaching staff
  • Issues with appointment scheduling and system changes
  • Reported lack of communication or follow-up after referrals
  • Patient dissatisfaction with specific provider treatment approaches

In patients' words

"The phone hold time is absolutely ridiculous at any location, Hickory specifically."

WebMD review for OrthoCarolina Hickory

"Veronica was my therapist and when I say she is Amazing,I mean she is Amazing!!! She made two different splints to mold to my hand and did a wonderful job!!!"

Birdeye review for OrthoCarolina Hickory Physical Therapy

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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