Primary Care Practices - Catawba Valley Health System
Primary Care • Hickory, NC
Ratings by platform
- Birdeye (aggregating multiple platforms): 4.5 out of 5 stars (113 reviews)
- Top Rated Local: 4.2 out of 5 stars (10 reviews)
What patients say
Patients praise
- many patients praise specific physicians and physician assistants for being thorough, caring, and attentive
- providers often take time to listen to concerns rather than rushing visits
- some staff members are described as friendly, professional, and welcoming
- long-term patients report consistent positive experiences over many years
Common complaints
- long wait times for appointments and during visits
- rudeness or unhelpfulness of some administrative and front desk staff
- difficulties reaching staff by phone or scheduling sick appointments
- billing or administrative confusion during the registration process
In patients' words
"Great people very kind and considerate I would definitely recommend them."
— Birdeye review for Catawba Valley Family Medicine - Viewmont"I love this practice! It’s so refreshing to be treated like you matter! Morgan Propst is THE BEST! ... I never feel rushed."
— LocalityBiz review for Catawba Valley Family Medicine - South Hickory"Unfortunately, the administrative staff is so rude and unhelpful it’s not even worth it. Every time we tried to get a sick appointment for our son they would say, “Go to urgent care.”"
— LocalityBiz review for Catawba Valley Family Medicine - Maiden"I absolutely adore Dr. Wingler and had an exceedingly wonderful new patient experience with him, as well as the nurse! But the start to my new patient appointment was not ideal due to a very unpleasant check in encounter."
— LocalityBiz review for Catawba Valley Family Medicine - BethlehemMore clinics in Hickory
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