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Home | Gastroenterology Associates, P.A. | Hickory, NC

GastroenterologyHickory, NC

★★★★☆4.0/539 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Gaa Richardson): 3.8 out of 5 stars (16 reviews) (16 reviews)
  • Vitals (Dr. Gaa Richardson): 3.5 out of 5 stars (12 reviews)
  • RateMDs (Dr. Susan Nikrooz): 4.9 out of 5 stars (11 reviews)

What patients say

Patients praise

  • Patients praise the clinical expertise and knowledge of several physicians
  • Staff are often described as caring and professional in clinical settings
  • Many patients feel comfortable and well-cared for during procedures like colonoscopies and endoscopies
  • High performing ratings for specific endoscopic procedures

Common complaints

  • Concerns regarding billing processes and administrative communication
  • Some patients reported feeling dismissed or not listened to regarding their symptoms
  • Delays in follow-up care and communication from some providers or nursing staff

In patients' words

"Dr. Richardson herself and nurses were great her billing dept on the other hand is terrible."

Healthgrades user review

"I was appointed to Dr Richardson, but she has yet to speak to me about my diagnosis. Every discussion about my diagnosis was from her nurse, who would call me."

Vitals user review

"Dr. Nikrooz has done an excellent job with my health. Excellent caring Dr. Very knowledgeable and I trust her completely."

RateMDs user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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