Essentia Health-Hibbing Clinic
Mental Health Services • Hibbing, MN
Ratings by platform
- Essentia Health website: 4.8 out of 5 (59 reviews) for individual provider Shannon Smith, APRN, CNP (59 reviews for individual provider Shannon Smith)
- Essentia Health website: 4.9 out of 5 (53 reviews) for individual provider Hannah Knapp, APRN, CNP (53 reviews for individual provider Hannah Knapp)
What patients say
Patients praise
- Professional and friendly staff in recent reports
- High patient ratings for individual providers (e.g., Nurse Practitioners)
- Time taken by providers to engage with patients
Common complaints
- Rudeness and impatience of schedulers and receptionists
- Confusion over urgent care services availability
In patients' words
"The Essentia Health Hibbing Clinic has become more friendly and professional. The new Staff and Providers really make you feel welcome and take the time to ..."
— Yelp review, July 2026"The schedulers and (some of the receptionists) are the rudest, most impatient and terrible people for the job. I have rarely ever had a pleasant experience with any of them. I dread checking out..."
— Yelp review, February 2019More clinics in Hibbing
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