New Life OB/GYN - Obstetrics, Gynecology & Midwifery
Gynecology • Hialeah, FL
Ratings by platform
- Birdeye (Google via profile listing): 2.7 / 5 (224 reviews)
- RealPatientRatings (New Life Ob/Gyn LLC overall): praise-focused summary; specific star rating not shown in snippet (not shown in snippet)
- RealPatientRatings (Dr. Andrea Faraci page—within New Life Ob/Gyn): 4.9 / 5 (551 reviews)
- RealPatientRatings (Dr. Rafael E. Garcia Ocasio page—within New Life Ob/Gyn): not shown in snippet (not shown in snippet)
What patients say
Patients praise
- Professional, knowledgeable and caring physicians
- Good bedside manner and clear explanations
- Friendly/helpful, organized office staff and supportive patient experience (noted on specific provider pages)
Common complaints
- Low overall rating on Birdeye with complaints
- Long waits / being kept waiting hours
- Unprofessional or rude front desk/admin issues
- Consent/communication concerns (e.g., pap smear reportedly without consent)
- Appointment and record-transfer/administrative problems
In patients' words
"“If I get a pap smear, the wand/brush they use it out in the open in the examination room, anyone can touch it or mess with it…”"
— Birdeye review excerpt (New Life Ob/Gyn LLC profile)"“Everyone at the office is friendly… But doctor and nurse were ready to do a pap smear without my consent first… VERY DISAPPOINTING THAT CONSENT IS NOT COMMON PRACTICE.”"
— Birdeye review excerpt (New Life Ob/Gyn LLC profile)"“Literally was waiting in the room for over an hour… All you hear outside the room is giggling and chatter.”"
— LocalityBiz review excerpt (New Life Ob/Gyn LLC)"“If I could give a zero-star rating… each time, I've waited hours for service… booking too many appointments at once and neglecting our needs.”"
— LocalityBiz review excerpt (New Life Ob/Gyn LLC)"“Issues reported include long wait times, disorganization, and a lack of thoroughness…”"
— Zocdoc patient review summary for Dr. Hugo Ferrara (at New Life Ob/Gyn)More clinics in Hialeah
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