Gastro Health
Gastroenterology • Hialeah, FL
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS): 82.6 out of 100 (MIPS Quality Score) (225 providers scored)
- WebMD: Low satisfaction ratings (11 reviews)
- Better Business Bureau (BBB): 53 complaints in 3 years (53 total complaints)
What patients say
Patients praise
- High quality of care from physicians and nurse practitioners
Common complaints
- Difficult appointment scheduling process
- Long hold times on the phone
- Poor administrative and front desk communication
- Issues with billing and overcharging disputes
- Delayed follow-up on test results
- Difficulty getting prescribed medications filled or authorized
In patients' words
"The doctors are very good but billing department is atrocious they owe me money they still haven't paid me it's been over 28 weeks."
— WebMD Patient Review"getting appointments easily... is such a stressful process that it makes me cry... I love the care for my NP and I love the care for my Physicians but... I'm very very disappointed in its administrative processes"
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