Foothill Family Clinic
Family Medicine • Herriman, UT
Ratings by platform
- Birdeye (Google aggregated): 2.7 / 5 stars (171 reviews)
- Yelp (Brand level): 2.5 / 5 stars (~200 reviews)
What patients say
Patients praise
- Some patients appreciate specific, attentive, and caring doctors/providers
- Positive experiences with professional staff in isolated instances
- Convenient access to services like ultrasound, x-ray, and mammograms at certain locations
Common complaints
- Long wait times
- Poor communication and customer service from front desk staff
- Issues with billing and insurance charges
- Concerns regarding diagnosis accuracy and unnecessary procedures
- Difficulties with prescription refills and follow-ups
In patients' words
"Absolutely a disaster. Incompetent. Overbilled. Misdiagnosed. Poor communication. Scheduled unnecessary procedures. Didn't listen."
— WebMD Patient Review"If you value the health (mental or physical) of yourself or your family you most definitely should not choose Foothill Family Clinic."
— Yelp Review"I AM A NURSE WHO HAD A MINOR COMPLAINT. HE [Dr. Payne] WAS PROFESSIONAL, THOUGHT OUTSIDE THE BOX AND FOLLOWED UP QUICKLY ON TEST AND RESULTS. HE WAS NOT MY PRIMARY DOCTOR BUT I WAS BLOWN AWAY..."
— Birdeye Review"Ashley Smith is our Primary and we LOVE HER!!!! She is so kind, so caring, and truly takes the time to listen to everything going on."
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