InstaCare: Urgent Care Walk-In Clinics - Intermountain Health
Emergency Care • Herriman, UT
Ratings by platform
- Bountiful InstaCare (Birdeye): 4.1/5 (854)
- Lehi Clinic InstaCare (Birdeye): 3.8/5 (473)
- Intermountain Health Alta View InstaCare (Birdeye): 4.3/5 (919)
- Utah Valley InstaCare (Birdeye): 4.3/5 (1138)
What patients say
Patients praise
- Speedy and efficient care in some instances
- Friendly and helpful staff in certain interactions
- Convenient access to lab and X-ray services
- Helpful financial assistance programs for uninsured patients
Common complaints
- High billing costs and perceived overcharging
- Challenges with new billing software and account errors leading to collections issues
- Rude or dismissive staff attitudes at some locations
- Long wait times and inefficient registration processes
- Concerns over quality of care and being referred to the ER unnecessarily
In patients' words
"Instead of providing a brace or basic treatment, we were told to purchase one at the CVS across the street. Then the bill arrived: $574.40 after insurance... This feels like blatant overcharging."
— Patient review for Herriman-area facility"The office culture among the remaining staff in their clinics has gone from caring and pleasant to annoyed and sometimes genuinely hostile."
— Reddit discussion on Intermountain Health experiencesMore clinics in Herriman
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