Inova Cares for Families - Herndon
Family Medicine • Herndon, VA
Ratings by platform
- SIE Wellness: 3.7/5
- Birdeye (Annandale location): 2.9/5 (34)
- Birdeye (Fairfax location): 1.4/5 (9)
What patients say
Patients praise
- Helpful reception and nursing staff (at other locations)
Common complaints
- Rudeness of front desk staff
- Difficulty reaching the office by phone
- Billing/coding issues
- Long wait times for appointments/service
- Concerns regarding quality of care and misdiagnosis
In patients' words
"AVOIDS THIS RIP OFF PLACE unless you want to get taken. Was not even offered a first time Medicare visit instead was coded incorrectly and paid almost $400 for a 8 minute doctors visit."
— Birdeye (Annandale location)"Not happy ,just came to see a doctor 2 minutes late while on the line ,they say they have to reschedule my appointments because am late,and the front desk lady was very rude am very upset never coming back"
— Birdeye (Fairfax location)More clinics in Herndon
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