Good Shepherd Health Care System
Public Health & General Preventive Medicine • Hermiston, OR
Ratings by platform
- HospitalsAndClinics.net: 2.9/5 (138)
- Facebook: 62% recommendation rate (265 reviews)
- Birdeye: 4.2/5 (39 reviews (Primary Care Clinic))
What patients say
Patients praise
- High levels of satisfaction with nursing communication, often ranking in top national tiers
- Patients frequently praise staff for being knowledgeable, polite, and compassionate
- General positive feedback regarding cleanliness and responsiveness to patient needs
- Strong organizational focus on patient experience and proactive communication initiatives
Common complaints
- Reports of long wait times in the emergency department
- Concerns regarding nursing care consistency and communication on specific floors
- Negative experiences regarding medication management and sleep disruption during inpatient stays
- Instances of perceived indifferent or dismissive bedside manner from some medical providers
In patients' words
"As a Crohn’s patient I have been to many hospitals. This Good Shepherd is by far the most careful & considerate place I’ve ever been. People and atmosphere were top quality."
— Northeast Oregon Now"My dad was in the ER for 9 HOURS before he got a room in the hospital!! He's 86 & had to lay on the stretcher from the ambulance with me in the ER room for 9 HOURS!!"
— MedicalRecords.comMore clinics in Hermiston
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