Herkimer - WellNow Urgent Care
Urgent / Convenient Care • Herkimer, NY
Ratings by platform
- Birdeye: 3.8 out of 5 stars (1,090 reviews)
- Yelp (via MapQuest): 1.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- friendly and knowledgeable staff
- efficient registration process in some cases
- compassionate care by some providers and nurses
- convenient virtual visit options
Common complaints
- long wait times
- billing and insurance issues including high costs and payment discrepancies
- concerns about professional behavior and lack of compassion from some staff
- perceived uncleanliness or lack of hygiene protocols
In patients' words
"If I could give 0 stars I would! Worst Urgent care ever!! Staff was very unprofessional..."
— Birdeye review"From the time I was registering, my time with the nurse and patient provider, until the time I said goodbye, I felt listened to, respected, cared for, and not rushed at all!"
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