Neurology Services in Central NY - Bassett Healthcare Network
Neurology • Herkimer, NY
Ratings by platform
- WebMD, Google/OpenGovNY, and Birdeye: ratings vary widely across platforms, with some locations showing low scores like 2.5/5 and others around 3.8/5 (hundreds of reviews spread across platforms like Google, Birdeye, and WebMD)
What patients say
Patients praise
- some patients report excellence in care and professional staff interactions
- instances of efficient emergency services reported at specific locations
- praise for specific providers who take time to listen to patients
Common complaints
- reports of unprofessional or rude staff interactions
- concerns regarding organizational issues, including appointment scheduling and long wait times
- complaints about billing practices and communication regarding insurance coverage
- experiences describing care as neglectful or lacking thoroughness
- frustration over high provider turnover rates
In patients' words
"This place is a joke! Horrible , condescending staff. The medical treatment is beyond neglectful."
— WebMD review of Bassett Healthcare Herkimer"Other than recent issues scheduling appointments, I have always had a wonderful experience at Bassett."
— Google review for Bassett Healthcare Herkimer"Bassett does have some really awful practitioners but my new one - Dr. VanHouten is excellent. He wanted to hear everything I went through and worked with me to get the help I need."
— Birdeye review for Bassett Health Center CobleskillMore clinics in Herkimer
Physical Therapy Herkimer, NY - Every Body Physical Therapy
Patients praise: Emphasis on 1:1 individualized care · High patient satisfaction regarding treatment quality.
Pulmonologists Syracuse NY | Lung Doctor | Asthma Specialist
Patients praise: Knowledgeable and thorough explanations · Caring/empathetic bedside manner and listening.
Comparing your options?
Browse other Neurology clinics, or filter by state and specialty to compare patient ratings.