Senior Services
Geriatric Medicine • Herkimer, NY
Ratings by platform
- Seniors.fyi / Seniorcare.com: 2.3/5.0 to 2.5/5.0 (18 reviews)
- Medicare.gov (for Folts Home): 1.4/5.0 (Not explicitly stated total)
- Seniorcare.com (for Office for the Aging): 5.0/5.0 (4 reviews)
What patients say
Patients praise
- Supportive, friendly, and professional staff at the Office for the Aging
- Accessible range of community-based services and resources
- Presence of programs aimed at education and wellness for seniors
Common complaints
- Understaffing and inadequate staffing ratios
- Reports of neglect and delayed assistance
- Concerns regarding hygiene and basic care standards
- Unprofessional behavior by staff
- Long wait times for call light responses
In patients' words
"My mother came out of short term rehab out of this place worse than what she was when she went in I would not recommend this place for anybody to go for rehab or for long term care."
— SeniorAdvice.com (regarding Folts Home)"Always kind and helpful."
— Seniorcare.com (regarding Office for the Aging)"The staff neglects residents and fails to provide basic care. Residents are left in their own waste for hours."
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