Digestive Diseases - Gastroenterologists
Gastroenterology • Herkimer, NY
Ratings by platform
- WebMD/Medical News Today (Dr. Charles Casale): 3.0/5.0 (22 reviews (varies by platform))
- Vitals (Dr. Thomas Brasitus): 1.7/5.0 (3 ratings (1 written review))
- Vitals (Dr. Peter Francisco): 3.5/5.0 (4 ratings (2 written reviews))
What patients say
Patients praise
- thorough and compassionate care by some providers
- willingness to spend time explaining conditions and treatments
- friendly bedside manner
Common complaints
- condescending or rude staff
- concerns regarding quality of medical care and neglect
- difficulty getting timely follow-up or testing
In patients' words
"I had a fantastic experience with Dr. Casale. He answered all my questions and took time to explain things to me. I did not feel rushed at all."
— Medical News Today (Patient Review)"He hardly asks any questions. When you give him information he acts like he is not listening/doesn't care. He was rude at times when answering questions."
— Vitals (Patient Review)"This place is a joke! Horrible , condescending staff. The medical treatment is beyond neglectful."
— WebMD (Bassett Healthcare Herkimer Patient Review)More clinics in Herkimer
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