Heart Care in Central NY | Cardiac Care - Bassett Healthcare Network
Cardiology • Herkimer, NY
Ratings by platform
- OpenGovNY (based on aggregated reviews): 3.8/5 average rating (OpenGovNY)
What patients say
Patients praise
- Quick access to care for urgent or convenient care needs
- Professional, knowledgeable, and caring staff in certain departments
- Effective collaboration between cardiac rehab and cardiology specialists
- Clean and well-maintained facilities
Common complaints
- Reports of rude or condescending staff interactions
- Concerns regarding billing practices and insurance confusion
- Complaints about appointment scheduling and communication challenges
- Some reports of perceived unprofessionalism or lack of empathy
In patients' words
"The nurses and doctors and very nice and do there best to make you comfortable. And the place is always very clean. Good job to all the staff!!"
— LocalityBiz review"They pass from one provider to another with no treatment, consideration or empathy. If youre not a quick fix you are out of luck for any relief. The only thing they are teaching is how to bill insurance and collect co-pays."
— New York BeautyHost review (citing external feedback)"My biggest compliment to Marcia and the program is the great collaboration with the cardiology team in Cooperstown. Clinicians in Cooperstown, through the Bassett Heart Care Institute, oversee all of the patients in the program."
— Bassett Healthcare Network news feature (patient testimonial)More clinics in Herkimer
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