Vanderbilt Primary Care Hendersonville
Internal Medicine • Hendersonville, TN
Ratings by platform
- Birdeye (Aggregate of Google and Birdeye): 2.9 out of 5 stars (154 reviews)
- Healthline/FindCare (for specific provider): 4.6 out of 5 stars (based on 9 ratings) (9 ratings)
What patients say
Patients praise
- Patients often praise individual providers for being attentive, empathetic, and thorough
- Recognition of kind and professional clinical staff who make patients feel comfortable
- Appreciation for clean facilities and efficient, timely service when it occurs
- Many patients report feeling listened to, respected, and well-educated regarding their care plan by specific doctors and nurse practitioners
Common complaints
- Reports of rude, sarcastic, or unhelpful front desk and administrative staff
- Complaints regarding communication issues, such as failure to follow up on test results or prescriptions
- Accounts of perceived medical incompetence or neglect, including delayed diagnosis or poor management of conditions
- Dissatisfaction with the process of scheduling appointments and long wait times
- Negative experiences with specific procedures like blood draws causing pain or swelling
In patients' words
"Amazing providers and admin staff! My nurse and NP were amazing and asked me tons of questions and stayed until they felt like everything was covered."
— LocalityBiz (Review)"Terrible. Would never ever go here again. I was seen by a doctor and got blood work done to find out if my liver was functioning well enough to get a certain medication. She told me in 24 hours... That was a week ago and I never got a call back from doctor or pharmacy."
— LocalityBiz (Review)More clinics in Hendersonville
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