Vanderbilt Health Hendersonville - Nashville
Hospital/Medical Center • Hendersonville, TN
Ratings by platform
- Birdeye (Walk-In Clinic): 2.9/5 stars (154 reviews)
- Facebook (Walk-In Clinic): 70% recommend (13 reviews)
- LocalityBiz (Primary Care): Mixed (examples ranging from 1 to 5 stars) (Not explicitly totaled)
What patients say
Patients praise
- Some patients report efficient check-in and timely lab/x-ray services
- Specific providers, nurses, and administrative staff are occasionally praised for being caring, professional, and thorough
- Some patients found providers to be helpful in diagnosing persistent issues missed by others
Common complaints
- Long wait times for appointments and during visits
- Scheduling issues, including frequent cancellations and appointment errors
- Rudeness or perceived lack of empathy from front desk and nursing staff
- Communication difficulties, such as trouble reaching staff or doctors
- Issues with insurance billing and out-of-network confusion
- Concerns regarding diagnostic accuracy and continuity of care
In patients' words
"I would give this place zero stars if I could... Due to Stayci's negligence, I ended up with sepsis, me and baby almost died."
— Birdeye review of Walk-In Clinic"The front office personel is quit good so give 2 stars, other than that gross incompetency is rampant here."
— LocalityBiz review of Primary Care"While the place appears clean and staff seem kind, their empathy is a façade, hidden behind practiced apologies and unhelpful responses."
— LocalityBiz review of Center for Women’s Health"Arita took care of me today and was able to solve a persistent issue alongside diagnosing a severe ear infection that has been missed by every other doctor or nurse practitioner I've seen."
— LocalityBiz review of Clinic at WalgreensMore clinics in Hendersonville
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Patients praise: Some patients praised surgical staff and doctors for skill and bedside manner · Prompt emergency room care reported by some patients.
Vanderbilt Health Walk-In Clinic Hendersonville
Patients praise: Efficient lab work and x-rays · Some staff described as kind and professional.
AFC Urgent Care Indian Lake, TN - Hendersonville
Patients praise: Friendly, caring, and professional staff · Efficient check-in processes, especially with online booking.
Vanderbilt Center for Women's Health Hendersonville
Patients praise: High praise for specific providers, particularly Lastacia Evans, APRN, for her bedside manner, expertise, and willingness to listen · Patients appreciated feeling heard, respected, and thoroughly educated during appointments.
Hendersonville TN | Orthopedics - TOA
Patients praise: Friendly and helpful front desk and nursing staff · Professional, thorough, and compassionate care from specific physicians (e.g., Dr. Siegel, Dr. Dyer, Dr. Koch, Dr. Burval, Dr. Staelin).
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