Genomics and Therapeutics Clinic | Vanderbilt Health Nashville, TN
Genetics • Hendersonville, TN
Ratings by platform
- Birdeye (Vanderbilt University Medical Center): 3.2 out of 5 stars (1,357 reviews)
- Momentary Labs (based on CMS HCAHPS): 4 out of 5 stars (1,278 patient surveys)
What patients say
Patients praise
- Some patients report positive, validating experiences with genetic specialists
- High overall hospital-wide recommendation rates (90% reported by US News, 81% reported by CMS/Momentary)
- Effective communication noted by many patients regarding hospital-wide nursing and doctor interactions
Common complaints
- Difficulties with communication and callbacks from clinic staff
- Concerns regarding billing practices, including unexpected charges and perceived double-billing
- Reports of lack of bedside manner or impersonal care by some providers
- Challenges with scheduling and administrative processes
In patients' words
"I've been trying to get an important gene testing here for four months and no one calls me back. Don't understand that."
— LocalityBiz Review for Vanderbilt Genomics and Therapeutics Clinic"I got my diagnosis through Vanderbilt Genetics. The specialist was awesome. So validating."
— Social media user (Facebook)More clinics in Hendersonville
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