Emergency care - TriStar Hendersonville
Emergency Medicine • Hendersonville, TN
Ratings by platform
- Birdeye: 4.4/5 (4,121)
- MedicalRecords.com: 4.2/5 (402)
- Yelp (via MapQuest): 3.0/5 (40)
- Facebook: 78% recommend (658)
- Vivian Health: 3.5/5 (17)
What patients say
Patients praise
- Helpful, friendly, and knowledgeable nursing staff in some departments
- Timely and professional emergency care reported by some patients
- Positive birthing experiences reported in the maternity ward
- Effective communication from staff during specific visits
Common complaints
- Long wait times in the emergency department
- Perceived lack of care or attention from medical staff
- Complaints regarding dismissive bedside manner or communication failures by doctors
- Specific allegations regarding medical errors and lack of follow-up care
- Privacy concerns/HIPAA violation allegations mentioned in reviews
In patients' words
"We were in the Emergency Room they were professional and Angels. Their bed side manner was something so welcomed and appreciated."
— MapQuest/Yelp user review"Terrible emergency room experience on the day I had to go. Had test and no one came in to check on for over 3 hours! Also so many HIPPA violations..."
— Yelp/MapQuest user review"Yesterday 01/17/26, I have a bad experience with doctor Houri. I spent 2 hours, they did blood work twice, almost every parameter was out of range... she discharged me without any meds."
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