Helena Hospital | Arkansas Rural Health Partnership
Rural Health Clinic • Helena, AR
Ratings by platform
- CMS Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 3 out of 5 stars (overall historical rating based on CMS data) (130 surveys (2019 data))
What patients say
Patients praise
- Staff appreciated for their effort and positive attitude despite harsh work conditions
- Community-oriented care where staff often know their patients personally
- Specific aspects of hospital environment like quietness received high marks in past surveys
Common complaints
- Concerns regarding staff responsiveness and wait times
- Reports of unprofessional treatment or poor diagnostic experiences by some patients
- Workplace challenges for staff, including workload, nurse-to-patient ratios, and schedule instability
In patients' words
"The staff was great and tried to keep a positive attitude, even in the harshest of work conditions. The physicians were kind and cooperative... The hardest part of the job was the actual work load."
— TravelNurseSource.com review by a former employee"Slow getting to my husband and each part of the visit required a wait. As far as care, probably got as good of care as a [small town facility]..."
— Yelp review for Helena Regional Medical CenterMore clinics in Helena
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