Pillow Clinic | family doctor in helena
Pediatrics • Helena, AR
Ratings by platform
- Healthgrades, US News & World Report, WebMD, Vitals: Generally high clinical ratings (e.g., 5/5 on US News and WebMD, 3.7/5 on Healthgrades) (Varies by platform (e.g., 16 reviews on US News, 9 on Healthgrades))
What patients say
Patients praise
- Physicians described as caring, thorough, and willing to spend time with patients
- Highly rated for clinical quality and personal connection with patients
- Effective at handling urgent needs and records requests in some cases
Common complaints
- Receptionist/front desk staff reported as rude or disrespectful
- Difficulties with appointment scheduling and billing policies
- Long wait times for walk-in appointments
- Occasional lack of follow-through on administrative tasks or medication refills
In patients' words
"The doctors and nurses are friendly and takethe time to really get to know their patients and build a personal relationship with them. However, the ladies up front are rude and disrespectful."
— LocalityBiz review"Great Dr. And great personally. Every moment is memorable,because Dr. James Pillow cares about his patients. My whole family from my mom and dad down to my grandchildren goes to the Pillow clinic. I truly trust him and his Staff. The greatest!"
— Vitals reviewMore clinics in Helena
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