Primary Care - East Arkansas Family Health Center in Helena, AR
Internal Medicine • Helena, AR
Ratings by platform
- OurHealthNetwork/Medicare data: 4/5 stars for e-Prescribing and electronic health information access metrics (Not explicitly available in aggregate)
What patients say
Patients praise
- High performance in electronic prescription and health information access metrics
- NCQA recognized practices for meeting industry standards
Common complaints
- Long wait times for appointments and walk-in services
- Failure to resolve or respond to patient complaints
- Perceived decline in quality of service over time
In patients' words
"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor because it is a first come first serve basis."
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