Transplant Clinic in Helena - UAMS Health
Dialysis Center • Helena, AR
Ratings by platform
- Birdeye (UAMS Health - Kidney Transplant Clinic): 2.6 out of 5 stars (5 reviews)
What patients say
Patients praise
- Increased local access to transplant-related care in the Arkansas Delta
- Convenience of satellite location for medication management and follow-up care
- Professional multidisciplinary approach to transplant care
Common complaints
- Difficulty with billing and collection practices
- Concerns regarding responsiveness to patient communication (emails, phone calls)
- Perceived lack of compassion from some staff members
- Frustration with appointment scheduling and follow-up care
In patients' words
"The team has been great, before and after mt kidney transplant."
— Birdeye review"To say the staff is beyond incompetent is an understatement. They never answer the phones when you need someone, meds filled, or have an emergency."
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