Crestpark Helena, LLC - Arkansas Department of Human Services
Assisted Living • Helena, AR
Ratings by platform
- NursingHomeDatabase.com/CMS: 5/5 stars (CMS/NursingHomeDatabase) (N/A)
- U.S. News & World Report: 3/5 stars (N/A)
- Seniors.fyi: 3.3/5 stars (3 reviews)
What patients say
Patients praise
- Reported high nursing staff hours per resident daily
- Potential for compassionate and attentive caregiving for some residents
- Active family partnership encouraged by staff in certain instances
Common complaints
- Inconsistent quality of care reported across different residents
- Communication challenges, specifically regarding phone access and responsiveness to family updates
- Historical reports of penalties, fines, or substantiated complaints
In patients' words
"The mixed rating profile... signals inconsistency. That volatility means expectations must be managed: some residents will experience excellent engagement and attentiveness, while others may encounter delays or gaps."
— Seniors.fyiMore clinics in Helena
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