Family Medicine in Hazle Township, PA - ProviderMatch - Geisinger
Primary Care • Hazleton, PA
Ratings by platform
- Healthgrades (Dr. Shane Young): 4.2/5 stars (20 ratings)
- Geisinger ProviderMatch: 4.8-5.0/5 stars (Variable (e.g., 74 ratings, 269 ratings))
- Yelp (System-wide): 2.2/5 stars (315 reviews)
What patients say
Patients praise
- providers described as thorough, caring, and professional
- positive experiences with specific health programs like Geisinger 65 Forward
- availability of interpretive services for non-English speakers
- clean and well-maintained office facilities
Common complaints
- difficulties with scheduling and appointment access
- perceived rude or unprofessional interactions with office staff
- frustrations with centralized phone systems
- concerns regarding communication and patient-provider rapport in some instances
- unresolved customer complaints at a system level
In patients' words
"I am very happy with Dr. Young. He is very caring. I've never had such great care."
— Healthgrades review for Dr. Shane Young"The receptionist was so rude. Awful experience, I literally left in tears."
— LocalityBiz review for Geisinger Multi-Specialty Clinic Hazleton"You cannot call into the office that you want to speak with since everything goes to central scheduling."
— Yelp review for Geisinger Health SystemMore clinics in Hazleton
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