Orthopedic Institute - Hays, KS - HaysMed
Orthopedics • Hays, KS
Ratings by platform
- Birdeye: 3.6 out of 5 stars (24 reviews)
What patients say
Patients praise
- Professional and knowledgeable staff
- Efficient and timely medical care for some patients
- Thorough and caring physician interactions
Common complaints
- Billing issues following system updates including receiving old or already-paid bills
- Patient concern regarding the departure of established physicians and continuity of care
- Broader institutional controversies regarding staff treatment, physician burnout, and financial management at the parent hospital (HaysMed)
In patients' words
"This is a well run medical facility. Everyone I dealt with seems to know their jobs quite well. I was seen in a reasonable amount of time. The doctor and nurses answered all of my questions."
— Patient review on Birdeye"Dr Cheema is awesome... He truly cares about his patients and I highly recommend him."
— Patient review on Birdeye"Some HaysMed customers have reported receiving old or paid bills after a recent change in the HaysMed billing system."
— Hays Post report on billing complaintsMore clinics in Hays
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