HaysMed - Orthopedic Institute | Medical Specialist - Hays Chamber
Orthopedics • Hays, KS
Ratings by platform
- Birdeye: 3.6 out of 5 stars (24 reviews)
What patients say
Patients praise
- Patients reported professional and respectful staff interactions
- Physicians and PAs described as thorough and knowledgeable
- Effective and timely care plans for conditions such as back pain and hand issues
Common complaints
- Concerns regarding physician turnover and its impact on continuity of care
- Patient complaints regarding billing errors and payment portal issues
- Frustration with lack of transparency regarding staff departures
In patients' words
"Everyone is very respectful, knowledgeable, and caring. Very helpful and accommodating."
— Birdeye user review"Some HaysMed customers have reported receiving old or paid bills after a recent change in the HaysMed billing system."
— HaysPost article"It leaves him and other patients wondering what will be left for their quality of care."
— KWCH news report regarding doctor turnoverMore clinics in Hays
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