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NICU - Kansas City - HCA Midwest Health

NeonatologyHays, KS

★★★★☆4.1/520 reviews across 1 platforms

Ratings by platform

  • Vivian Health (Hays Medical Center): 4.1/5 stars (20 reviews)

What patients say

Patients praise

  • High praise from patients for compassionate, skilled nursing and medical staff in HCA Midwest and HaysMed NICUs
  • Positive experiences with prenatal and postnatal care continuity at HaysMed
  • Appreciation for amenities like the Ronald McDonald Family Room at HCA Midwest facilities
  • Advanced services such as donor human milk programs at HaysMed

Common complaints

  • Concerns from nursing staff regarding training and safety for obstetric emergencies following the closure of NICU and labor/delivery services at HCA Midwest's Research Medical Center
  • Protests by nurses regarding the reduction of access to maternal and neonatal care at certain HCA facilities

In patients' words

"The doctors and nurses were amazing. They always gave us time and whatever we needed. They were compassionate and never rushed us. We loved them like family and they treated us like family."

HCA Midwest Health patient story

"I would always recommend HaysMed for their Birth Center and OB-GYN services. The milk donor process is so smooth, super easy, and the nurses and staff are wonderful."

HaysMed patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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