About HaysMed | Hays Medical Center Foundation
Critical Care Medicine • Hays, KS
Ratings by platform
- Birdeye (Google): 4.2 out of 5 stars (411 reviews) (411)
- Birdeye (HaysMed Walk-In Clinic): 2.4 out of 5 stars (38 reviews) (38)
- U.S. News & World Report (Patient Experience Score): 4 out of 5 stars
What patients say
Patients praise
- Praise for clean facilities and well-maintained environment
- Some positive feedback regarding medical knowledge and care quality of specific staff members
- Recognition as a tertiary care center providing essential services to the region
Common complaints
- Billing issues and communication regarding payments
- Perceived staff unhelpfulness or lack of empathy in some interactions
- Reports of long waits and slow responsiveness in emergency or urgent care settings
- Concerns regarding quality of patient-staff communication
In patients' words
"I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical professionals and their genuine care is so appreciated."
— Birdeye Review"Some HaysMed customers have reported receiving old or paid bills after a recent change in the HaysMed billing system."
— HaysPost"To start off, both of the receptionists came off as rude and judgmental... I'd look elsewhere for quick healthcare."
— Birdeye ReviewMore clinics in Hays
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