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DeBakey Heart Institute | HaysMed | Hays, KS logo

DeBakey Heart Institute | HaysMed | Hays, KS

CardiologyHays, KS

★★★★☆4.0/5463 reviews across 3 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 4.2/5 stars (411 reviews)
  • Birdeye (HaysMed Walk-In Clinic): 2.4/5 stars (38 reviews)
  • Birdeye (Women's Health Center): 3.6/5 stars (14 reviews)

What patients say

Patients praise

  • Highly regarded medical professionals and specialists, particularly in cardiology
  • Compassionate, dedicated, and skilled nursing and support staff
  • Appreciation for the ability to receive advanced procedures and specialty care close to home
  • Positive patient outcomes and successful clinical procedures

Common complaints

  • Reports of poor communication and perceived rudeness by some administrative/reception staff
  • Concerns regarding administrative processes such as appointment scheduling and rescheduling policies
  • Some patients reported feeling dismissed or not listened to regarding their specific health concerns

In patients' words

"Dr. Kothapalli and Nurse Tina from the DeBakey Heart Institute were so good. Every single nurse, PT, case manager were amazing. You’re care... read more"

Birdeye/Patient Review

"HaysMed is more than a hospital; it’s a place of hope, healing, and heart."

HaysPost Letter to the Editor

"Literally told me I can't make appointments with them anymore because I've had to reschedule to many times... How can you turn someone away for not be able to make it there, knowing there's a chance they could have cancer?! What horrible human beings!!!"

Birdeye/Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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