Acute care - Hastings - Mary Lanning Healthcare
Urgent Care • Hastings, NE
Ratings by platform
- U.S. News & World Report: 88% of patients are willing to recommend the hospital (N/A)
- Birdeye (Emergency Room): 3.8/5 (21 reviews)
- MedicalRecords.com: 3.6/5 (28 reviews)
What patients say
Patients praise
- Strong appreciation for nursing and aide staff on specific floors
- Compassionate and friendly interactions with many doctors and nurses
- Positive experiences with maternity and specialized stroke care services
- High reported willingness among patients to recommend the facility
Common complaints
- Perceived lack of staff responsiveness or care coordination in some instances
- Complaints regarding billing practices and perceived focus on profit over patient well-being
- Issues with wait times and perceived dismissiveness in the Emergency Department
- Historical legal settlement regarding medically unnecessary service claims
In patients' words
"Very good hospital... med-surg floor has some of the best nurses and aides..."
— MedicalRecords.com review"The ER tries to get you out without having to help you if they can. The staff that helped with my pregnancy was great but the ER is a disaster."
— MedicalRecords.com review"What the Superior native learned was that the MLH Family Care Center strives to make their patients feel special. Everyone there really gave it a small-town feel."
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