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Hastings Family Care - Mary Lanning Healthcare

SurgeryHastings, NE

★★★★☆3.7/549 reviews across 2 platforms

Ratings by platform

  • Birdeye (Emergency Room): 3.8 out of 5 stars (21 reviews)
  • MedicalRecords.com: 3.6 out of 5 stars (28 reviews)
  • U.S. News & World Report: 88% willingness to recommend

What patients say

Patients praise

  • Compassionate and friendly doctors and nursing staff
  • High patient satisfaction in maternity and family care services
  • Appreciation for the small-town, personalized care feel
  • Effective stroke and emergency intervention for some patients

Common complaints

  • Long wait times in emergency services
  • Concerns regarding billing and costs
  • Perceived lack of responsiveness from some staff members
  • Frustration with facility accommodations for visitors

In patients' words

"The Staff, ER nurse, ER Dr were very friendly. I will definitely be back again.They knew what I was going through, they scheduled a Cat Scan. Thank-You Everyone."

Birdeye Review

"The staff that helped with my pregnancy was great but the ER is a disaster."

MedicalRecords.com Review

"greedy, greedy people there. they care more about getting paid than their patient's well being."

MedicalRecords.com Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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