Hastings Family Care - Mary Lanning Healthcare
Primary Care • Hastings, NE
Ratings by platform
- U.S. News & World Report (Mary Lanning Healthcare-Hastings): 3 out of 5 (Patient Experience Score) (Not specified (US News))
- Birdeye (Mary Lanning Healthcare Emergency Room): 3.8 out of 5 stars (21 reviews)
- MedicalRecords.com: 3.6 out of 5 stars (28 reviews)
What patients say
Patients praise
- Friendly and caring nursing and medical staff reported in many interactions
- High patient satisfaction in specific departments like the Family Care Center
- Positive experiences with labor and delivery services, often described as having a "small-town feel"
- Competent and thorough care noted by some patients in the emergency room and inpatient units
Common complaints
- Concerns regarding emergency room wait times and perceived lack of assistance
- Reports of impersonal service or feeling treated like "cattle" in some clinical settings
- Occasional dissatisfaction with staff responsiveness to patient needs during hospital stays
- Complaints about billing and financial concerns
In patients' words
"Everyone there really gave it a small-town feel, It was that small-town energy that I loved."
— Patient testimonial on Mary Lanning Healthcare website"The Staff, ER nurse, ER Dr were very friendly. I will definitely be back again."
— Birdeye review (Mary Lanning Healthcare Emergency Room)"The ER tries to get you out without having to help you if they can. The staff that helped with my pregnancy was great but the ER is a disaster."
— MedicalRecords.com reviewMore clinics in Hastings
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