Allina Health Mental Health – Hastings Regina Campus
Mental Health • Hastings, MN
Ratings by platform
- Birdeye: 3.0/5 (94)
- MedicalRecords.com: 3.2/5 (40)
- Facebook: 74% recommendation rate (63)
- Vivian Health: 4.0/5 (4)
What patients say
Patients praise
- Recognition of staff, particularly nurses, for being compassionate, helpful, and skilled
- Praise for organized and frequent patient activities in residential/long-term care settings
- Positive experiences with emergency and surgical procedures, citing efficient care and professionalism
- Appreciation for the cleanliness and environment of the facilities
Common complaints
- Complaints regarding staff demeanor, including perceived rudeness, dismissiveness, or lack of care
- Concerns regarding management, including alleged harassment, bullying, and lack of accountability
- Dissatisfaction with emergency department treatment, including billing concerns and perceived failure to address medical issues properly
- Specific allegations regarding radiology department interactions and medical record handling
In patients' words
"The staff was excellent and the nurses were wonderful. Thank you for the care you gave our Dad."
— Birdeye reviewer"They don’t care much for patients or their needs. They treat you like your an inconvenience and like you don’t have a clue."
— MedicalRecords.com reviewer (Rachael Bradford)"Employees here change medical records and then aren't held accountable... They try to shift the blame."
— MedicalRecords.com reviewer (James Hetfield)"Racist upper management. No staff. Never promotes within, never addresses serious issues like sexual harassment, bullying, or narcotic discrepancies."
— Vivian Health reviewerMore clinics in Hastings
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