Harwich Port Community Health Center - Outer Cape Health Services
Psychology • Harwich, MA
Ratings by platform
- Birdeye (Aggregate of Google/Birdeye): 3.7 out of 5 stars (168 reviews)
- Leadstal: 3.8 out of 5 stars
What patients say
Patients praise
- Quality of care from individual doctors and medical staff
- Modern and clean facilities
- Friendly and helpful staff when contact is established
Common complaints
- Difficulty reaching staff by phone and long wait times
- Challenges with follow-up, referrals, and administrative communication
- Complaints regarding billing and prescription handling
In patients' words
"The level of incompetence and poor management can't be over-stated - it is nearly impossible to reach someone within a half-hour wait time."
— Birdeye Review"Quality of care with Doc's, PA's etc is good. But what does that matter when a nurse calls you back regarding test results and I've called back 3X to return that call, even been escalated to "priority" and still no call back at all."
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