Harwich Port Community Health Center
Behavioral Health • Harwich, MA
Ratings by platform
- Birdeye: 3.7/5 stars (168 reviews)
- Leadstal: 3.8/5 stars (135 reviews)
What patients say
Patients praise
- Some patients report compassionate, thorough, and quality clinical care from doctors and PAs
- Appreciation for specific, helpful staff members when reached directly
- Convenient location and availability of integrated services like in-house labs/pharmacy
Common complaints
- Significant difficulty reaching staff by phone and long wait times
- Poor follow-up regarding test results and referrals
- Reports of unhelpful or unprofessional administrative staff and poor management
- Issues with prescription management and pharmacy communication
- Employee reports of high turnover and staffing shortages impacting patient care
In patients' words
"The level of incompetence and poor management can't be over-stated - it is nearly impossible to reach someone within a half-hour wait time. Once you do connect with a person on the phone, they are most likely ill-suited for the job and/or have not received proper training."
— Birdeye review"Quality of care with Doc's, PA's etc is good. But what does that matter when a nurse calls you back regarding test results and I've called back 3X to return that call, even been escalated to "priority" and still no call back at all."
— LocalityBiz reviewMore clinics in Harwich
Latimer Chiropractic: Home | Harwich, MA Chiropractor
Patients praise: Compassionate, attentive, and caring care from Dr. Latimer · Long-term effectiveness for chronic pain and spine-related issues.
Hearing Care in Harwich, MA - Duncan Hearing Healthcare
Patients praise: Exceptional customer service and support · Thorough and professional examinations.
Cape & Islands Plastic Surgery: Plastic Surgery in Hyannis ...
Patients praise: Professional, kind, and supportive staff · Surgeons (specifically Dr. Seth Jones and Dr. Loffredo) are skilled and talented.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.