Urgent & ExpressCare | University of Vermont Health - UVMHealth.org
Urgent Care • Hartford, VT
Ratings by platform
- Birdeye (aggregating Google reviews): 2.2/5 stars (based on 6 reviews across selected platforms) (6)
What patients say
Patients praise
- Facility cleanliness
- Helpful and hardworking staff members
- Efficient service for some patients
- Appreciation for staff going above and beyond in administrative/billing matters
Common complaints
- Perceived lack of empathy from staff
- Dissatisfaction with bedside manner and perceived incompetence
- Communication issues regarding medical history and treatment preferences
- Long wait times in pain
- General complaints about service, pricing, and administrative preparedness
In patients' words
"I was so impressed with this clinic. It was clean, the service was fast, and everyone was incredibly respectful and kind..."
— Localitybiz review for ExpressCare Berlin"I waited in agony for what felt like an eternity before a nurse brought me back... After repeated requests for someone to bring my shoulder back into its socket and no one who seemed competent enough to do so, I left..."
— Localitybiz review for ExpressCare Berlin"If you want bad service, high prices, unprepared staff, and no concern for patient well being, this is the place to go."
— Birdeye review for UVM Health NetworkMore clinics in Hartford
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