Department of Medicine | Infectious Disease - Hartford Hospital
Infectious Disease • Hartford, CT
Ratings by platform
- ComplaintsBoard: 1.5/5 stars (17 complaints)
- WebMD (Dr. Michael Lawlor): 4.5/5 stars (18 ratings)
- Healthgrades (Dr. Ulysses Wu): 3/5 stars (6 ratings)
- FindaTopDoc/Birdeye (Dr. Michael Lawlor): 4.0-4.6/5 stars (25-27 reviews)
What patients say
Patients praise
- Patients reported life-saving care for complex infections
- Providers often described as knowledgeable and professional
- Strong satisfaction with specific infectious disease specialists
Common complaints
- Long wait times in emergency and clinical settings
- Perceived lack of empathy or poor bedside manner among some staff/providers
- Difficulty in obtaining timely appointments or effective complaint resolution
- Concerns regarding diagnostic thoroughness in specific cases
In patients' words
"Dr. Lawler is like an old friend I have known him for approximately 3 years due to a severe foot infection. I became extremely septic and he literally saved my life."
— Birdeye (Patient review of Dr. Michael Lawlor)"I had seen a few other doctors multiple times who all kept running the same tests and no one could seem to get me better. After just one visit from Dr. Wu, he cured my issue that 8 months of doctor visits could not fix."
— Healthgrades (Patient review of Dr. Ulysses Wu)"Dr. Wu does not even know how to read basic tests... I have permanent damage to my organs because Dr. Wu was ignorant and couldn't read a test."
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