Family Health & Wellness Center | Complete Healthcare in Hartford ...
Behavioral Health • Hartford, CT
Ratings by platform
- Rehab.com (Wheeler Health): 4.27/5 (325 reviews)
- Birdeye (Charter Oak Family Health Center): 3.2/5 (292 reviews)
What patients say
Patients praise
- Convenience of having multiple health services in one location
- Some patients report professional and helpful clinical staff/doctors
- Clean, efficient facility environment (at specific locations)
Common complaints
- Poor customer service and rude administrative/reception staff
- Difficulty scheduling appointments and long hold times on the phone
- Disorganization regarding patient records and appointments
- Concerns regarding professionalism and dismissiveness
In patients' words
"The service is horrible. you have to a long time to be called just to register. and most of the receptionist are rude."
— Birdeye (Review of Charter Oak Family Health Center)"Hands down one of the BEST overall urgent cares in CT. Very clean, prompt, accommodating facility with amazing professional staff."
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