Addiction Services - Hartford
Addiction Treatment • Hartford, CT
Ratings by platform
- Google: 2.4/5 stars (23 Google reviews)
- StartYourRecovery.org: 4/5 stars (11 reviews)
- AddictionResource.com: 8.4/10
What patients say
Patients praise
- Some staff members described as compassionate, professional, and knowledgeable
- Effective medication-assisted treatment programs (MAT) reported by some users
- Appreciation for group counseling sessions and recovery education
- Some clients credit programs with life-changing outcomes or achieving long-term sobriety
Common complaints
- Difficulty reaching staff or scheduling appointments over the phone
- Concerns regarding facility environment (e.g., crowded conditions, feeling prison-like)
- Reports of unprofessionalism or rudeness from administrative/reception staff
- Complaints about lack of adequate one-on-one therapy sessions
- Mixed experiences with medication management and treatment plans
In patients' words
"Good treatment. To prison like. My friend was an addict. Now he is not."
— Best Rehabs review for Institute of Living"No one ever picks up the phone, despite there ALWAYS being a secretary present... Time to start writing complaints, seems that's the only way to get some change."
— LocalityBiz review for Connecticut Addiction Medicine, LLC"The staff has been extremely helpful and their receptionists are very professional, patient and attentive to clients."
— FindRehabCenters.org review for Hartford Behavioral HealthMore clinics in Hartford
Top Addiction Treatment Center in Connecticut
Patients praise: Successful recovery and sustained sobriety stories · Effective Medication-Assisted Treatment (MAT) programs helping to reduce cravings.
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