Valley Urgent Care
Urgent Care • Harrisonburg, VA
Ratings by platform
- Birdeye: 4.1/5 (784 reviews)
- Toprated/Aggregated data: 4.2/5 (616 reviews)
What patients say
Patients praise
- Professional, friendly, and caring clinical staff (nurses and providers)
- Efficient and prompt medical care for urgent needs
- Compassionate and attentive bedside manner
- Clear communication of procedures and steps during treatment
- Flexible waiting options for patients
Common complaints
- Occasional administrative miscommunication regarding scheduling and referrals
- Delays during peak demand periods
- Concerns regarding billing and unexpected fees for follow-up services
- Occasional reports of rude or unpleasant interactions with administrative/reception staff
In patients' words
"I was treated with respect and well taken care of in a way that made me less anxious. Everyone I encountered was top notch."
— Patient review on Birdeye"I would rate them a zero if I could... I come back today, 12 days later, and they now say they’re going to charge me for another full visit to take out TWO stitches, but literally take less than a minute."
— Patient review on TopratedMore clinics in Harrisonburg
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