Augusta Health OB/GYN, Harrisonburg
OB-GYN • Harrisonburg, VA
Ratings by platform
- Healthgrades: 2.3 out of 5 stars (9 reviews)
What patients say
Patients praise
- some patients report friendly and accommodating staff
- positive experiences with individual doctors and midwives
- praise for medical care quality before administrative transitions
Common complaints
- difficulties with phone and communication systems
- challenges with billing and insurance processing
- reports of long wait times for appointments
- concerns regarding administrative transitions following mergers
- some negative staff interactions
In patients' words
"The switch over from Augusta has not been great. Phone system/ Billing system is terrible. Given unexplained bills with no actual answers... Staff cannot respond to any billing / insurance questions."
— LocalBiz User Review"I wish they would have communicated a bit more about what my options are. I received the generic message that all patients received in early May... it didn’t feel like they were very proactive to further address it or provide helpful information."
— Harrisonburg Citizen article regarding merger communicationMore clinics in Harrisonburg
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