SIH Harrisburg Medical Center | Southern Illinois Healthcare
Hospitalist • Harrisburg, IL
Ratings by platform
- Illinois Hospital Report Card (HCAHPS): 64% (percent of patients highly satisfied) (Not specified (based on national HCAHPS data))
- Birdeye / Google: 3.1/5 stars (36 reviews)
- Healthgrades: 48% patient experience rating
What patients say
Patients praise
- high satisfaction with individual providers (e.g., Dr. Brent Jones)
- clear communication and concern shown by specific practitioners
- high likelihood of recommending certain individual providers
Common complaints
- dissatisfaction with emergency department care and triage
- perceived lack of thorough physical examination
- complaints regarding physician bedside manner and communication (e.g., "gaslighting")
- reports of limited diagnostic capabilities for certain conditions
- below national average patient experience scores
In patients' words
"Well after last visit I swore I would never go here again. I should have listened. Rent-a-docs that are horrible. Do t go there if your really sick and need ..."
— Yelp"I went to the emergency department late at night because I was concerned I may have had a ruptured breast implant and was worried about my safety. After being taken to a room, I was not physically examined. I was told to contact my plastic surgeon..."
— BirdeyeMore clinics in Harrisburg
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